REASONS TO LOOK FOR INFOCARE ALTERNATIVES
Why look for an Infocare alternative?
There are indeed cheaper Discover alternatives, but you get what you pay for. Our reliable, complete, all-in-one ecosystem, backed by our one-stop support team, includes everything you need to run your early learning service.
Five key reasons why Discover by Xplor is the superior Infocare alternative
1
Great onboarding experience at no extra cost
We’re honoured to welcome you, and we know your success is our success. We’ll provide you with an easy-to-adapt onboarding plan with clear milestones we’ll work through together.
While we set up your systems, we’ll train your team on the new platform to ensure everyone feels comfortable and confident using it—at no additional charge.
2
Strong customer support across multiple channels
We make it easy for you to get answers to your questions. Our knowledgeable team is here to take care of you.
>1
minute (time to connect with support)
94%
customer satisfaction
3
Ask Us Hour—use our platforms to their fullest potential
Our friendly, experienced training team are passionate about interacting with our customers and helping set them up for success. That was the motivation to create our free drop-in/out Ask Us Hour sessions. Get answers to your questions, empowering you to get the most out of our platforms.
500+
hours of training sessions and webinars (2024 alone)
4
All-in-one ecosystem to meet all your needs
All our tools are designed to work seamlessly together, eliminating the headaches of trying to get different platforms to “play nice.”
Backed by a single support team, you never get passed from team to team. Our ecosystem includes a robust SMS, a compliant teacher platform, a convenient family app and a secure payment gateway, enabling you to manage all aspects of running your early learning service.
5
In-house Direct Debit payment gateway
Keeping your service running depends on payments—and we’ve got you covered. With Xplor Pay, our in-house payment gateway, you and your families can enjoy streamlined, secure digital payments. You won’t have to chase primary carers up for payments once they set up Direct Debit—they’ll never miss a payment, while the PayNow functionality enables families to make real-time payments from their mobile devices anytime, anywhere.
BEST INFOCARE ALTERNATIVE
Simple, intuitive design
packed with features
Our platform is designed to be simple to use, and we actively listen to customer feedback to ensure it meets the needs of the early learning sector. You don’t need to be tech-savvy to use our platform—it’s been designed by Kiwis for Kiwis to be used by everyone.
TESTIMONIALS
See for yourself why we are a favourite among our customers!
With Discover by Xplor, you join a large community of almost 2,000 centre-based services, home-based services and playcentres that share a common goal—to help children succeed. Both small and large-scale early learning services love Discover by Xplor for the same reasons—a true all-in-one platform with everything you need, better family engagement and top-notch onboarding and support.
The Discover system is fundamental to the success of our organisation.
Christine Hall
Central Kids Early Education
If you are currently with another management platform, I would recommend you go straight to Discover. We believe Discover is so much better because of the rich information it provides, the reporting and their progressive approach to customer feedback.
Allen Court
Kiddywinkles
I think the biggest apprehension was probably the movement of the data and the funding side of things. You know, taking all the information and moving it across to Discover and sort of holding your breath to make sure that the enrolments had gone across, the accounts had merged, all that sort of side of things. And that, when funding came around, was it going to work? And yeah, it was done really, really well. We had no issues.
Bee Hamlin
Spotted Frog
It was a great migration experience, leaving us completely satisfied. Thanks to our hands-on onboarding specialist, the transition was exceptionally smooth and trouble-free. Her expertise and professionalism ensured that not a single issue arose. Each day, we eagerly learn new things under her expert guidance.
Jassu Gill
Kids Cove
It [Discover] keeps on improving—it just keeps getting better. Discover’s still listening to clients and adapting to meet clients’ needs…that’s what I’ve liked with the last years is that it’s just been constant new features and constant improvements.
Todd Painter
Borman Village Kids
It’s been really big for our families to be able to have that connection whilst being away from each other for a whole day. And the other thing it’s allowed us to do is plan in partnership with our families for the aspirations for their children. Playground has really offered us the opportunity to not let our parents down in that sense.
Jessica Dodd
Next Generation Childcare
